01

Execution System Diagnostic

This is often the starting point.

I work with leaders to make the current operating system visible. We look at how strategy is interpreted, how decisions are made, how work flows across functions, and where friction shows up.

The goal is not more analysis. It is a shared picture of reality so leaders can decide what actually needs to change.

This work is especially useful when execution feels slow but the root causes are unclear.

Leaders often describe this as the first time the entire team saw the same problem at the same time.

Unclear decision-making consumes 20% of productive time. — Bain & Company
02

Operating Model Redesign and Facilitation

Once the issues are visible, I help leadership teams redesign the operating model to support the strategy they are pursuing.

This includes clarifying decision rights, roles, cross functional collaboration patterns, and operating rhythms. It often involves facilitated working sessions where leaders shape the system together rather than receiving a solution.

The result is a model that teams can actually use, not a diagram that lives in a deck.

Teams walk away knowing who decides what, how work moves, and when they need to coordinate.

03

Embedded or Advisory Leadership Support

In some cases, redesigning the system is not enough on its own. Leaders need support as new ways of working take hold.

I provide embedded or advisory leadership support to help teams apply the new model in real situations, navigate tradeoffs, and adjust as they learn.

This work helps ensure the changes stick.

Leaders experience this as having a trusted partner in the room who has seen the pattern before.

The value of an aligned system

When the elements of the operating system work together — strategy, goals, metrics, the flow of work, and the learning system — organizations move with more clarity and less friction.

The benefits tend to compound.

What leaders usually see:

  • Clearer priorities and fewer competing initiatives
  • Faster, cleaner decisions with less revisiting
  • More predictable execution across functions
  • Smoother handoffs and a more consistent customer experience
  • Higher throughput across product, marketing, sales, and customer teams
  • Teams operating with shared context, not local optimization
  • Earlier detection of drift, because the system surfaces signals sooner
  • Less drag from rework, backchanneling, or misaligned expectations

Where the ROI comes from

Most of the return does not come from doing more.
It comes from removing friction in how work moves through the organization.

  • Less time lost to unclear decisions
  • Fewer cycles spent reconciling conflicting priorities
  • Fewer breakdowns at handoffs
  • Less invisible waste inside the system
  • More time spent on the work that actually moves the business

When teams are aligned, the organization becomes easier to run — and growth becomes more repeatable.

Ready to explore how we might work together?

Start the conversation