How I Work - Stillpoint Growth Partners

The Process

My work follows a simple pattern that adapts to your context and stage of growth.

The Diagnostic

Every organization has an operating system. It shapes how strategy becomes action.

The diagnostic looks at five connected elements of system health:

Strategy — How clear and actionable it is, and how consistently it is interpreted
Goals and Capabilities — Whether teams are building what is needed to advance the strategy
Health Metrics — Whether the right indicators exist and are shared across functions
Flow of Work — How decisions get made, how work moves, and where friction shows up
Learning System — How the organization senses, adapts, and responds as conditions change

The purpose is not documentation. It is creating a shared understanding that allows leaders to decide what actually needs to change.

Most teams feel the friction long before they see it in the numbers. The diagnostic gives structure and language to what people already sense and turns it into a foundation for making better decisions together.

Step 1

Through interviews, observation, and existing data, I map how the organization actually operates today. This includes decision patterns, handoffs, and informal ways of working.

Step 2

Working with the leadership team, we redesign the operating model to better support the strategy. This includes roles, decision rights, collaboration norms, and operating rhythms. Leaders help create the model so they own it.

Poor clarity and inefficient collaboration cost employees 10% of their workweek. — Harvard Business Review

Step 3

We put the model into practice through pilots, working sessions, and real decisions. The focus is learning and adjustment, not perfection.

Step 4

As conditions change, the system needs to evolve. I help teams build learning loops so alignment can be maintained over time.

Let's talk about how this approach might work for you.

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