Stillpoint ensō

When your teams move together, growth gets easier.

I help leadership teams align strategy, people, and execution so they can move faster, make better decisions, and deliver results together.

Clarity is a system. Alignment is a practice. Growth is the result.

Most organizations do not fail because the strategy is wrong. They struggle because strategy, people, and day-to-day execution fall out of sync. Priorities blur. Decisions slow down. Functions work hard but not together. Teams feel the friction long before the numbers do.

Stillpoint helps you remove that friction by realigning the system that drives performance.

What we help you achieve:

Faster, clearer decisions
Stronger cross-functional collaboration
More predictable execution
Better handoffs across the customer journey
Aligned leadership and shared priorities
A system that adapts as conditions change

When to call Stillpoint:

Growth is slowing or becoming inconsistent

Strategy has shifted, but roles and ways of working have not

Teams are working hard but outcomes are not improving

You are entering new markets or adopting new technologies

The go-to-market system feels fragmented

Decision rights and accountability are unclear

You want a more resilient and adaptive way of working

Let's build the operating system that makes growth sustainable.

Stillpoint ensō

When strategy and execution drift apart, friction rises and growth stalls.

You may recognize some of these patterns:

Fragmented execution

Teams are busy but not aligned. Each function is solving a different problem. Handoffs are inconsistent. Coordination takes more effort than the work itself.

Slow or unclear decisions

Decisions bounce between leaders, get revisited multiple times, or stall because it is unclear who owns what.

High activity, low impact

A lot is happening, but it is not moving pipeline, revenue, or retention in a meaningful way.

Too much autonomy or too much control

Some teams move independently with little visibility. Others wait for approvals that come too late. Leaders swing between hands-off and highly directive.

Change without integration

You adopt new tools, products, or technologies, but roles, rhythms, and processes do not adjust. The strategy evolves; the system does not.

Common symptoms:

Conflicting priorities

Leaders working around the system instead of through it

Broken handoffs across the customer journey

Rework and duplicate effort

Slow response to market signals

Burnout in key teams

These are not isolated issues. They are signals that the system needs alignment.

Stillpoint helps you see what is really happening, realign the system, and rebuild momentum.

Stillpoint ensō

Services / What I Do

I help leadership teams align strategy, people, and execution so the organization can move together.

My work fits into three core service areas.

1. Fractional and Embedded GTM Leadership

Providing hands-on leadership to diagnose, design, and strengthen your go-to-market system.

What this includes:

Stepping into a fractional CRO/CMO or senior GTM leadership role

Assessing strategy, capabilities, and current-state execution

Redesigning how product, marketing, sales, and customer experience work together

Establishing clear decision rights, planning cadence, and cross-functional rhythms

Improving pipeline generation, activation, retention, and overall performance

Supporting executive hiring and evolving team structure

Guiding teams through transitions, new strategies, or operating model changes

When this is useful:

Your strategy or business model is shifting

Growth has slowed or become unpredictable

GTM functions are working independently instead of as one system

You need experienced leadership during a transition or change

You want grounded, operator-level support implementing new ways of working

2. Strategic Facilitation & Offsites

Facilitating structured sessions that create clarity, alignment, and shared priorities for your leadership team.

What this includes:

Leading strategy offsites and leadership alignment sessions

Helping teams clarify direction, priorities, success measures, and decision principles

Facilitating cross-functional planning and go-to-market design workshops

Mapping friction points, system gaps, and misaligned incentives

Realigning teams after reorganizations or major shifts in strategy

Guiding customer journey work and unified cross-functional planning

When this is useful:

You need clearer direction and alignment before executing

Your leadership team needs agreement on priorities or operating model

You're entering a new stage of growth or exploring new markets

You want facilitation grounded in real operator experience

3. Leadership & Team Development

Strengthening the human system where execution actually happens.

What this includes:

Coaching senior leaders 1:1

Developing leadership range, presence, and decision-making maturity

Building cohesive, high-trust leadership teams

Improving cross-functional collaboration and accountability

Facilitating Working Genius and team effectiveness workshops

Supporting teams through change, conflict, and new ways of working

When this is useful:

Your team is capable but not aligned

Decision-making feels slow, unclear, or political

Leaders need more clarity, stability, or partnership

You want to build a healthier, more adaptive leadership culture

Most engagements blend these elements to build a commercial operating system that works in real conditions, not just on paper.

Stillpoint ensō

How we work

Most organizations do not need more initiatives. They need a coherent operating system.

Our work follows a simple pattern that adapts to your context.

Step 1

Diagnose the system

We listen first. Through interviews, data, and observation we map how strategy, people, structure, and process interact today. We look for where work slows down, where decisions get stuck, and where teams are compensating for gaps.

Step 2

Co-create the model

We design with you, not for you. Together we shape an operating model that matches your strategy and stage of growth. This includes structure, roles, decision rights, collaboration norms, and operating rhythms. Because leaders help build it, they own it.

Step 3

Activate the team

We put the model into practice with you. This includes piloting new rhythms, clarifying decision rights, running alignment sessions, and supporting teams as they adjust. The goal is a system that works in real life, not a perfect diagram.

Step 4

Sustain and adapt

Conditions change. So must the system. We help you build learning loops so you can sense what is happening, adjust quickly, and stay aligned as you grow.

How we are different:

Commercial first. We anchor work in growth outcomes.
People first. Execution breaks down at the human level, not in the slide deck.
System-level view. We improve the whole system, not one function.
Operator experience. We've owned the number and led through change.
Reality-driven. We stay close to customers and the market so teams can learn, adjust, and move forward based on what is actually happening.
Stillpoint ensō

Tools and frameworks

These are the tools and frameworks I use to help leadership teams create clarity, make better decisions, and build an operating system that works in practice.

I do not treat frameworks as dogma. I use them as lenses that help teams see what is happening, align around what matters, and move forward together.

Strategic Clarity Tools

Good Strategy / Bad Strategy (Rumelt)
The Advantage (Lencioni)
Jim Collins — Hard Truths & flywheel thinking
Cynefin
StratOp: Internal/External Patterns & Trends
StratOp: SOAR
Narrative and positioning tools

Operating System & Execution Tools

Agile leadership principles
Agile marketing
Operating rhythm design
Decision rights (RAPID / DACI–style)
7 Levels of Delegation
Unified Commercial Architecture (Stillpoint)
StratOp: 4 Helpful Lists

Leadership & Team Development Tools

Working Genius (Lencioni)
Leadership Agility (Joiner & Josephs)
Search Inside Yourself (SIY)
Lencioni team health tools
ORID retrospectives

System Insight & Alignment Tools

The Stillpoint model
The alignment chain
Organizational intelligence loop
Signals of misalignment
Stillpoint ensō

Testimonials

What leaders say about working with John:

John modernized and transformed our go to market organization. The growth we achieved was a direct result of the systems, culture, and leadership he built.

One of the rare leaders who unifies product, marketing, engineering, and sales rather than competing with them. He brings out the best in every team he works with.

A thoughtful and strategic leader with a clear instinct for focus. He aligns people around what matters and knows how to translate ideas into action.

John strengthens teams, accelerates performance, and creates a culture where people do their best work.

Calm, insightful, and steady under pressure. He understands what it means to own a number, lead through uncertainty, and deliver results.

He listens deeply, builds trust quickly, and creates the systems that make collaboration real rather than aspirational.

One of the most effective leaders I have worked with. Smart, strategic, decent, and committed to helping others succeed.

He blends consulting rigor with true operator experience. He understands what works in the real world.

Stillpoint ensō

About John

John Bigay

Stillpoint Growth Partners is the consulting practice of John Bigay, a senior commercial executive with more than two decades of experience leading growth and transformation across technology, SaaS, and creative industries.

John has served as both Chief Revenue Officer and Chief Marketing Officer. He has led organizations through digital transformation, subscription shifts, organizational redesign, and go to market modernization.

He brings a rare combination of:

Operator experience as a CRO and CMO who has owned the number.

Deep engagement with systems thinking and organizational health.

Training in leadership development and human centered work.

John is a Certified Agile Leadership practitioner and a Search Inside Yourself organizational trainer. His work integrates commercial rigor with a focus on how people and systems actually function together.

He has advised leadership teams since 2014. Most recently he served as Chief Revenue Officer at Universal Audio, where he led global marketing, sales, and customer experience through a subscription first transformation.

John brings an operator's perspective to consulting. He understands the pressure to deliver results while navigating change. He has lived the tradeoffs between near term performance and long term capability building. This lets him bridge strategy and execution in a way that is both human and practical.

Stillpoint ensō

Contact

If this sounds like the kind of work your organization needs, the next step is a conversation.

We can use that time to:

Understand your context and goals.

Listen for the patterns behind the symptoms.

Share how Stillpoint might help.

Decide together if there is a fit.

You do not need a fully formed brief. You only need curiosity about why things are working the way they are and a desire to build a better way.

Get in touch to start the conversation.

Or reach out directly at: [email protected]